YOU have questions
WE HAVE ANSWERS.
- Do you offer worldwide shipping?
Enjoy LUMA® balls everywhere! Our worldwide shipping ensures that this sensational product can reach you no matter where you live. Please note shipping and delivery times may vary depending on your location.
- How long will it take to receive my order?
The order is usually processed within 1-2 days. Delivery time is 3-5 business days.
- Do you offer wholesale prices for bulk orders?
Yes! Please fill out this contact form to request information on pricing.
- What is your return policy?
We are confident that the product will be to your liking! If not, we offer a 30-day money-back guarantee. If for any reason you are not 100% satisfied with your purchase, please contact our friendly customer service team at support@luma.com
- Can I personalize my product?
Yes! We can personalize our balls according to your brand, but the LUMA logo and name will still be on them. A minimum order quantity is required for this. Please fill out this contact form to request pricing.